Outage in Square

Phone Support is Currently Unavailable

Resolved Minor
June 13, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

IsDown continuously monitors the Square status page and multiple sources to provide up-to-date information. Check back with us for the latest Square uptime status.

Outage Details

Phone support is currently unavailable. If your issue is not urgent, we recommend visiting squareup.com/help or sellercommunity.com for answers to common questions. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Components affected
Square Phone Support
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/13/2023 09:54PM

We have confirmed the disruption impacting our Phone Support has been resolved and our tools are now back to full functionality.

We thank you for your patience while we worked toward resolving this.

MONITORING over 2 years ago - at 06/13/2023 08:55PM

We are monitoring our metrics closely as we work toward fully recovering our Phone Support.

We appreciate your continued patience during this time. We will be back with another update once we receive further details.

INVESTIGATING over 2 years ago - at 06/13/2023 07:29PM

Phone support is currently unavailable.

If your issue is not urgent, we recommend visiting squareup.com/help or sellercommunity.com for answers to common questions.

We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

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