Outage in Square

Performance Issues: Instant Transfers

Resolved Minor
October 25, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Instant Transfers are currently unavailable as we investigate an issue causing unexpected delays with some transfers. We understand how important it is for your business for all our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Components affected
Square Money & Transfers
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/26/2023 04:20AM

Instant Transfers are once again available, and new Instant Transfers are being successfully processed. Our team has completed work to send a small number of delayed Instant Transfers through to sellers. We appreciate your patience as we worked to resolve this issue.

IDENTIFIED almost 2 years ago - at 10/26/2023 03:35AM

Instant Transfers are once again available, and new Instant Transfers are being successfully processed. Our team is working to push a small backlog of delayed Instant Transfers through to sellers. We'll be back with further updates as they come to hand. Thanks for your patience as we continue working to resolve this issue.

IDENTIFIED almost 2 years ago - at 10/26/2023 02:05AM

Instant Transfers are currently unavailable as we investigate an issue causing unexpected delays with some transfers. We understand how important it is for your business for all our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

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