Outage in Square

Phone Support Disruption

Resolved Minor
January 21, 2025 - Started 2 days ago - Lasted about 1 hour

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Outage Details

We are currently experiencing a disruption that is affecting our phone support tools. At this time, Sellers may experience higher-than-expected wait times. Thank you for your patience with us as we work to resolve this issue.
Latest Updates ( sorted recent to last )
MONITORING 2 days ago - at 01/21/2025 05:41PM

We have released a fix for the earlier disruption and are beginning to see our phone support tools return to full functionality. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

INVESTIGATING 2 days ago - at 01/21/2025 05:03PM

We are currently experiencing a disruption that is affecting our phone support tools. At this time, Sellers may experience higher-than-expected wait times. Thank you for your patience with us as we work to resolve this issue.

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