Outage in Squarespace
Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update
Major
September 18, 2026 - Started about 6 hours ago
Official incident page
Official incident page
Incident Report
Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.
Components affected
Squarespace SchedulingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 6 hours ago - at 09/18/2026 08:46PM
We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.
INVESTIGATING
about 6 hours ago - at 09/18/2026 08:35PM
Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.
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