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Outage in Squiz

Newbury Datacentre Offline

Resolved Minor
July 21, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have noticed that the Newbury Datacentre in the UK is currently offline. This may affect Disaster recovery and development instances in the UK region as other parts of our infrastructure will take on the load. We are currently investigating the cause of the error and will post more updates as this progresses.
Components affected
Squiz Cloud Hosted Instances

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/22/2025 01:34AM

We can now confirm that performance of the Data Center is now back to a running state.
If you believe you have any issues lingering that are related then feel free to get in contact via My.Squiz.Net.

IDENTIFIED 10 months ago - at 07/22/2025 01:15AM

We are working with our Network provider to work on the issue at hand.
More updates to be posted once we have any more information to share.

INVESTIGATING 10 months ago - at 07/22/2025 12:43AM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 07/22/2025 12:34AM

We have noticed that the Newbury Datacentre in the UK is currently offline.
This may affect Disaster recovery and development instances in the UK region as other parts of our infrastructure will take on the load.

We are currently investigating the cause of the error and will post more updates as this progresses.

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