Outage in Squiz

Support Ticketing and Phone Issues

Resolved Minor
October 25, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

Incident Report

We are experiencing issues with our customer support services. Support calls may not be getting through and customers may be having issues submitting support tickets through the MySquiz portal. For any urgent issues, please email support@squiz.net.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/27/2025 06:39AM

This incident has been resolved.

IDENTIFIED 3 months ago - at 10/26/2025 11:39PM

MySquiz can now be used, any issues please let us know at support@squiz.net. Phone system is still having issues and we are working to resolve it as soon as possible

INVESTIGATING 3 months ago - at 10/26/2025 01:16AM

We are experiencing issues with our customer support services. Support calls may not be getting through and customers may be having issues submitting support tickets through the MySquiz portal.
For any urgent issues, please email support@squiz.net.

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