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Outage in Stacker

Airtable tables not appearing in some apps

Resolved Major
November 18, 2023 - Started over 2 years ago
Official incident page

Incident Report

We are investigating reports that tables from Airtable are not appearing in some users' apps

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/18/2023 05:31PM

We have emailed all customers who need to take action to re-authorize their Airtable connections.

MONITORING over 2 years ago - at 11/18/2023 05:31PM

We have resolved the issues with the Stacker apps, however you may need to repair your authorization with Airtable in order to continue to sync data.

Please go to the data connection settings in each application and click "Repair".

During the re-authorization process, you need to authorize every Base used in Stacker, across all of your Stacker apps. The simplest way to do this is to select the option labelled "All current and future bases in all current and future workspaces”.

IDENTIFIED over 2 years ago - at 11/18/2023 02:31PM

We've identified the issue, and have taken Stacker offline in order to safely apply the necessary fix. We're working hard to get it back online as soon as possible.

INVESTIGATING over 2 years ago - at 11/18/2023 11:57AM

We are investigating reports that tables from Airtable are not appearing in some users' apps

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