Outage in Stacker

File uploads are not working

Resolved Minor

August 06, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

Our file upload service is not working correctly. This prevents any files being uploaded into Stacker: in attachment fields, rich text fields, app or workspace logos, and so on. We're continuing to investigate the issue. This is affecting both our Classic (V4) and Astra (V5) versions.

Components affected

Stacker App

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/06/2024 01:47PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/06/2024 01:07PM

The issue seems to be resolved and uploads are now working. We will continue to monitor for any further issues. If you still have issues after a pagre refresh please reach out to support adn we'll be able to help you out.

INVESTIGATING over 1 year ago - at 08/06/2024 09:08AM

Our file upload service is not working correctly. This prevents any files being uploaded into Stacker: in attachment fields, rich text fields, app or workspace logos, and so on. We're continuing to investigate the issue.

This is affecting both our Classic (V4) and Astra (V5) versions.

Latest Stacker outages

Unscheduled database restart - 28 days ago

Unable to access Stacker apps - about 2 months ago

Stacker Access Down - 2 months ago

Stacker Classic Down - 10 months ago

Stacker Classic Outage - about 1 year ago

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