Outage in StackOne
Failures displaying project data in the dashboard
Resolved Minor
July 03, 2026 - Started 14 days ago
- Lasted 4 days
Incident Report
Investigating reports of failure of viewing, in the Dashboard, Accounts, Webhooks and Connector pages.
Components affected
StackOne Web Dashboard StackOne Connectors Hub StackOne API - US StackOne API - EU StackOne API StackOne API - UKTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
12 days ago - at 07/06/2026 09:30AM
Legacy & Custom connectors are still being affected by the earlier incident, a fix for these is on the way.
RESOLVED
14 days ago - at 07/03/2026 04:00PM
The incident has been resolved, and all project data is now loading correctly in the dashboard.
Root Cause Analysis:
A deployment sequencing error occurred during our latest release. The updated Dashboard was deployed to production before its required API dependencies were fully live.
INVESTIGATING
14 days ago - at 07/03/2026 03:20PM
Investigating reports of failure of viewing, in the Dashboard, Accounts, Webhooks and Connector pages.
Latest StackOne outages
Occasional periodic slowness on EU1 API instance - about 2 months ago
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