Outage in StackPath

Seoul network issues - Seoul, Korea

Resolved Minor
June 07, 2024 - Started over 1 year ago - Lasted 1 day
Official incident page

Incident Report

StackPath has identified degraded network performance in Seoul, Korea, as a result, our customer may experience elevated latency when accessing the cluster. We are working with the network provider to resolve this issue and will provide an update as soon as more information is available. If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or by phone at 1-800-570-2253.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/08/2024 06:04PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/08/2024 03:29AM

The issue has been identified and confirmed related to a hardware failure with our Network Provider. A fix has been implemented, and we are continuously monitoring the results.

INVESTIGATING over 1 year ago - at 06/07/2024 05:02PM

StackPath has identified degraded network performance in Seoul, Korea, as a result, our customer may experience elevated latency when accessing the cluster. We are working with the network provider to resolve this issue and will provide an update as soon as more information is available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or by phone at 1-800-570-2253.

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