Outage in Staffbase

[App/Intranet] - Slower performance for Employee App & Front Door Intranet on the German server

Resolved Minor
November 12, 2024 - Started about 1 month ago - Lasted 1 day
Official incident page

Need to monitor Staffbase outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Staffbase, and never miss an outage again.
Start Free Trial

Outage Details

Affected feature: Employee App & Front Door Intranet Some customers may be experiencing slower/degraded performance in their Employee App & Front Door Intranet hosted on the German server. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Components affected
Staffbase Native App - iOS Staffbase Native App - Android
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/13/2024 01:35PM

This incident has been resolved. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!

MONITORING about 1 month ago - at 11/12/2024 11:53AM

We are seeing an improvement in performance which is resulting in the Employee App and Front Door Intranet working without delays. We will continue to monitor the systems until we are sure the issue is fully resolved.

INVESTIGATING about 1 month ago - at 11/12/2024 10:50AM

Affected feature: Employee App & Front Door Intranet

Some customers may be experiencing slower/degraded performance in their Employee App & Front Door Intranet hosted on the German server.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Latest Staffbase outages

[App/Intranet] Default Space Administrator's access removed - 3 days ago
[App/Intranet] [German System / US System] - Access to news posts via the search function is currently unavailable - 4 days ago
[App/Intranet] [German and US System] Link tile widget visualization does not work properly - 5 days ago
[App/Intranet] [German and US System]The Forms plugin does currently not include the Identifier - 9 days ago
[App/Intranet] [German System] - Quizcalendar can't be loaded - 11 days ago

Be the first to know when Staffbase and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE