[App/Intranet] [German and US System]The Forms plugin does currently not include the Identifier

The issue has been resolved.
The Forms plugin is now functioning as expected, and identifiers are included in the evaluation of forms again.

Unfortunately, any forms submitted during the incident period (from 12.12.2024 at 13:20 CET to 13.12.2024 at 14:45 CET) will not include the identifier it in their evaluation. We apologize for the inconvenience.

If you have any further questions or encounter any issues, please contact us at support@staffbase.com. We’re happy to assist you!

We have implemented a fix to resolve the issue and the Identifier should now be included in the evaluation of forms again.
We will continue to monitor the systems until we are sure the issue is fully resolved.

We have identified the root cause and will now take steps to fix the issue.

Affected feature: App/Intranet

We have received reports that the Forms plugin is currently not including the identifier in the evaluation of forms. This issue is affecting customers on both US and DE servers. Our teams are investigating the behavior and will work to resolve this as fast as we can. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience this may cause. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com