UPS Aircraft Accident Impacts

An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the following operational adjustments for Air shipments scheduled for delivery on November 6, 2025: The money-back guarantee (also known as the UPS® Service Guarantee) is suspended for all packages either shipped from or delivered to the United States until further notice. Delivery commitment times for: - UPS Next Day Air® Early and UPS Worldwide Express Plus® services to the U.S will be extended by 90 minutes. - UPS Next Day Air®, UPS 2nd Day Air A.M.®, and UPS Worldwide Express® services to commercial and residential locations in the U.S., and all other time-definite Air and International Air services will be extended to end-of-day (11:59 p.m. on the guaranteed day of delivery). Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.