Outage in Stan

We've identified the root cause of the email outage through AWS. Product deliveries are fully active, however email flows remain delayed. We appreciate your patience!

Resolved Major
November 27, 2024 - Started about 1 year ago - Lasted about 23 hours
Official incident page

Incident Report

We’re currently experiencing an outage with system emails. Our team is investigating and will send an update as soon as we have more details.
Components affected
Stan Admin Site Stan Stores

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/29/2024 01:16AM

Email Flows and Broadcasts have officially been fully restored! Emails that were affected by the delay will be sent out ASAP. We appreciate your patience while we resolved this issue!

MONITORING about 1 year ago - at 11/28/2024 04:38AM

We've identified the root cause of the email outage. Product deliveries are fully active, however email flows will be delayed until tomorrow. We appreciate your patience!

IDENTIFIED about 1 year ago - at 11/28/2024 02:40AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 11/28/2024 02:39AM

We’re currently experiencing an outage with system emails. Our team is investigating and will send an update as soon as we have more details.

Latest Stan outages

Stan Stores Down - 6 months ago
Stanley Outage - 8 months ago
⚠️ Stores are now live, but we are continuing to monitor our systems! - 9 months ago
⚠️ Stan's site is currently down. Our team is investigating the issue and will send an update as soon as we have more details! - 9 months ago
We're aware that some TikTok accounts may be experiencing issues with Stan Store links. Our team is actively working on a resolution and will share an update as soon as we have more details. Thanks for your patience! - 10 months ago

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