Outage in Standard Bank

Mobile Banking App - Ucount Tile - Intermittent Failures

Resolved Minor

August 01, 2022 - Started over 3 years ago - Lasted about 14 hours
Official incident page

Incident Report

Please note that there is an intermittent issue with the loading of the uCount tile, specifically the goals and gains view. Please use www.ucount.standardbank.co.za to view and redeem points. Points balance and voucher redemption currently available. Our teams are working on resolving the issue. We apologise for any inconvenience this may cause.

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 08/02/2022 07:06AM

Services restored at 00:01

IDENTIFIED over 3 years ago - at 08/01/2022 04:48PM

Please note that there is an intermittent issue with the loading of the uCount tile, specifically the goals and gains view.

Please use www.ucount.standardbank.co.za to view and redeem points. Points balance and voucher redemption currently available.

Our teams are working on resolving the issue. We apologise for any inconvenience this may cause.

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