Outage in Stardekk

Issues with online payments through a payment provider

Resolved Minor
May 26, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating reports where it is not possible to make online payments on the Cubilis Booking Engine or pay via a payment request from Bookingplanner. We are working as quick as possible to rectify this.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/26/2023 04:38PM

The payment service is working again. It's again possible to receive payments through our Cubilis Booking Engine & to send payment requests from Bookingplanner. The team will continue to monitor.

IDENTIFIED over 2 years ago - at 05/26/2023 04:13PM

We are still working as quickly as possible to restore all payment services. Thank you for your patience.

INVESTIGATING over 2 years ago - at 05/26/2023 03:14PM

We are currently investigating reports where it is not possible to make online payments on the Cubilis Booking Engine or pay via a payment request from Bookingplanner. We are working as quick as possible to rectify this.

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