Outage in Stardekk

Phishing attempt!

Resolved Minor
June 13, 2023 - Started over 1 year ago - Lasted about 2 months
Official incident page

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Outage Details

Attention: Fake e-mails are being sent about a migration to Cubilis V3. These messages are fake. We never use "mystardekk.com" to communicate. If you have received this email and clicked the link, please change your password immediately!
Components affected
Stardekk Cubilis Channel Manager Stardekk Little Restaurant Stardekk Booking Engine Stardekk Booking Engine Stardekk Bookingplanner Stardekk E-mailinglist Stardekk Websitemanager Stardekk App
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/11/2023 09:05AM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 06/13/2023 10:55AM

Attention: Fake e-mails are being sent about a migration to Cubilis V3.

These messages are fake. We never use "mystardekk.com" to communicate. If you have received this email and clicked the link, please change your password immediately!

Latest Stardekk outages

Cubilis Booking engine: we are investigating a degraded performance - 2 months ago
Issues with adding payments and creating keycards in PMS Bookingplanner - 3 months ago
Issue with old Cubilis version - 7 months ago
Temporary issues with loading PDF in Bookingplanner - 9 months ago
Cubilis: we are investigating a degraded performance - 10 months ago

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