Outage in StarRez
THD - self service outage
Resolved MajorIncident Report
Students are currently unable to access THD Self Service. Staff access to The Housing Director is not affected.
Engineers are investigating and working to restore service.
The next update will be provided within 60 minutes, or sooner if the situation changes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 09/28/2026 05:52PM
This incident has been resolved.
MONITORING
9 days ago - at 09/28/2026 04:02PM
All self service sites are now back online.
StarRez Engineers are actively monitoring to confirm stability.
IDENTIFIED
9 days ago - at 09/28/2026 03:13PM
The issue has been identified and engineers are remediating.
The next update is due within 60 minutes, or as warranted by changes in events.
INVESTIGATING
9 days ago - at 09/28/2026 02:40PM
Students are currently unable to access THD Self Service. Staff access to The Housing Director is not affected.
Engineers are investigating and working to restore service.
The next update will be provided within 60 minutes, or sooner if the situation changes.
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