Outage in Starshipit

NZ Post performance issue

Resolved Minor
November 03, 2025 - Started 3 days ago - Lasted about 2 hours

Incident Report

NZ Post is currently experiencing an outage that may impact some Starshipit users. Please see their status page for more information: https://status.nzpost.co.nz/. To enable offline labels for NZ Post, you need to turn on Print domestic Labels using API: Navigate to Settings > Couriers > NZ Post Domestic Settings Go to the Advanced tab Untick Print domestic Labels using API This setting allows us to generate labels locally, so if NZ Post's APIs go down, you can continue printing labels. The offline capability is available for CourierPost and some NZ Post services.

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