Outage in StatusCast

Information - Azure Front Door facing configuration issues

Resolved Minor
October 29, 2025 - Started about 2 months ago - Lasted 7 days

Incident Report

Between 15:45 UTC on 29 October and 00:05 UTC on 30 October 2025, customers and Microsoft services leveraging Azure Front Door (AFD) experienced latencies, timeouts, and errors. The AFD & CDN delivery services continue to be stable and are running as expected.  Out of an abundance of caution, all service management operations (including creation, updates, deletions, and purges) to AFD via portal or APIs continue to remain temporarily suspended. We are working on a comprehensive plan to gradually reenable these in a phased approach, while ensuring the platform remains stable. We will continue to share periodic updates as we make progress. Next Update will be by 01:00 UTC on 31 Oct 2025 or sooner.

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Latest Updates ( sorted recent to last )
about 1 month ago - at 11/04/2025 10:22PM

[in progress]
Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable. 

We continue to hit our milestones toward the expectation to lift this restriction on 05 November 2025. The next update will be sent to confirm once this has happened, or sooner if events warrant.

about 1 month ago - at 11/04/2025 03:27AM

In preparation for lifting the service management restrictions, an incorrect communication was sent indicating an early removal. Our current date for lifting all control plane restrictions remains 05 November 2025. The next update will be provided by 22:00 UTC on 04 November 2025, or sooner.

about 1 month ago - at 11/04/2025 12:25AM

We acknowledge that previous communication may have contained information meant for another list of customers. We apologize for the inconvenience and request you to note the following.
Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable. 
The workflow to manage and rotate Bring Your Own Certificate (BYOC) certificates has been re-enabled. We will monitor the progress of working through the queue of necessary rotations. We will continue to provide regular updates on progress. Our current expectation remains to lift the restriction on 05 November 2025. The next update will be by 22:00 UTC on 04 November 2025 or sooner as events warrant.

about 1 month ago - at 11/04/2025 12:14AM

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As part of completing our full investigation and safe checks, performing service management operations (create, update, delete, purge, etc.) were made temporarily unavailable. 
Restrictions on service management operations have been removed for this Azure subscription ID. Please allow approximately 30–40 minutes for changes to fully propagate to edge sites. We expect all restrictions across subscriptions, including other subscriptions under your tenant, to be lifted by 05 November 2025. Updates on progress will continue via Azure Service Health. The next update will be provided by 22:00 UTC on 04 November 2025, or sooner if circumstances change.

about 1 month ago - at 11/03/2025 03:02AM

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable.
Our current expectation remains to lift the restriction on 05 November 2025, and we will continue sending periodic communication on the progress via Azure Service Health. The next update will be by 19:00 UTC on 03 November 2025 or sooner as events warrant.

about 1 month ago - at 11/02/2025 09:07PM

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable. 
 
Our current expectation remains to lift the restriction on 05 November 2025, and we will continue sending periodic communication on the progress via Azure Service Health. The next update will be by 03:00 UTC on 03 November 2025 or sooner as events warrant.

about 1 month ago - at 11/02/2025 08:31PM

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable. 
 
Our current expectation remains to lift the restriction on 05 November 2025, and we will continue sending periodic communication on the progress via Azure Service Health. The next update will be by 03:00 UTC on 03 November 2025 or sooner as events warrant.

about 1 month ago - at 11/01/2025 07:41PM

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable.  
 
Our current expectation remains to lift the restriction on 05 November 2025, and we will continue sending periodic communication on the progress via Azure Service Health. The next update will be by 19:00 UTC on 02 November 2025 or sooner as events warrant.

about 1 month ago - at 10/31/2025 09:35PM

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable.  
 
Our current expectation is to lift the restriction on 05 November 2025, and we will continue sending periodic communication on the progress via Azure Service Health. The next update will be by 19:00 UTC on 01 November 2025 or sooner as events warrant.

about 1 month ago - at 10/31/2025 08:03PM

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable.  
 
We are working to provide an ETA on when we can lift the restriction and will continue sending periodic communication on the progress via Azure Service Health. The next update will be by 19:00 UTC on 01 November 2025 or sooner as events warrant.

about 1 month ago - at 10/31/2025 01:08AM

The Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remains at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable. 

We will notify customers once the restriction is lifted, and we will be sending periodic communication on the progress. Next Update will be by 19:00 UTC on 31 Oct 2025 or sooner as event warrant.

about 2 months ago - at 10/29/2025 04:04PM

Between 15:45 UTC on 29 October and 00:05 UTC on 30 October 2025, customers and Microsoft services leveraging Azure Front Door (AFD) experienced latencies, timeouts, and errors.
The AFD & CDN delivery services continue to be stable and are running as expected. 
Out of an abundance of caution, all service management operations (including creation, updates, deletions, and purges) to AFD via portal or APIs continue to remain temporarily suspended. We are working on a comprehensive plan to gradually reenable these in a phased approach, while ensuring the platform remains stable.
We will continue to share periodic updates as we make progress. Next Update will be by 01:00 UTC on 31 Oct 2025 or sooner.

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