Outage in Staxbill
API Performance
Resolved MajorIncident Report
The Stax Bill API is currently experiencing a degradation in performance. Stax Bill's interface, Self Serve Portals, Offerings pages, and so forth are not directly affected.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 06/12/2024 11:20PM
The root cause of the API issues has been isolated and removed. At this time, all API and related functions appear normal.
INVESTIGATING
over 1 year ago - at 06/12/2024 09:11PM
At this time the Stax Bill team is still actively working on this issue. The full team is involved, along with some network specialists from our parent company.
INVESTIGATING
over 1 year ago - at 06/12/2024 06:50PM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 06/12/2024 05:20PM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 06/12/2024 04:40PM
The API outage may also cause the Payment Method form to fail to load completely. This an happen in the Stax Bill UI and on all Portals.
INVESTIGATING
over 1 year ago - at 06/12/2024 03:46PM
At this time, there are reports of failures of certain functions in the Salesforce / Stax Bill integration, which are likely related to the original API issue. Send to Fusebill function and opening of Stax Bill iFrames from Salesforce are affected. Certain Hubspot functions may also be affected.
INVESTIGATING
over 1 year ago - at 06/12/2024 01:11PM
The Stax Bill API is currently experiencing a degradation in performance. Stax Bill's interface, Self Serve Portals, Offerings pages, and so forth are not directly affected.
Latest Staxbill outages
Stax Bill Service Issue - 3 months ago
Email Send Delay - Stax Bill - 7 months ago
Staxbill.com Landing Page Timeout - over 1 year ago
Possible Email Notification Delay - over 1 year ago
Service Disruption - over 1 year ago
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