Outage in Stax Payments
Mobile Application Crashing on some Android 12 and 13 devices
Resolved MinorIncident Report
On some Android 12 & 13 devices when searching for a reader, the application will crash if no reader is found. Until the fix is deployed in Google Play there is a workaround by making sure the reader is turned on before doing a search. We are working on a solution.
Components affected
Stax Payments Mobile ApplicationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 3 years ago - at 02/10/2023 05:01PM
On some Android 12 & 13 devices when searching for a reader, the application will crash if no reader is found. Until the fix is deployed in Google Play there is a workaround by making sure the reader is turned on before doing a search. We are working on a solution.
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