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Outage in Stax Payments

Reporting Delay

Resolved Minor
August 02, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Teams are currently investigating a reporting delay within the Stax Pay and Stax Connect platforms. We will continue to provide updates.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 08/02/2024 03:29PM

This incident has been resolved.

MONITORING almost 2 years ago - at 08/02/2024 02:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 08/02/2024 02:44PM

Teams have identified the cause and are working toward a resolution.

INVESTIGATING almost 2 years ago - at 08/02/2024 02:12PM

Teams are currently investigating a reporting delay within the Stax Pay and Stax Connect platforms. We will continue to provide updates.

Latest Stax Payments outages

Processing Errors - 14 days ago
System Stability Issues - 27 days ago
System Stability Issues - 2 months ago
Fee Statements - 2 months ago
Funding Delay - 2 months ago

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