Outage in Stax Payments

Reporting Delay

Resolved Minor
August 02, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Teams are currently investigating a reporting delay within the Stax Pay and Stax Connect platforms. We will continue to provide updates.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/02/2024 03:29PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/02/2024 02:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 08/02/2024 02:44PM

Teams have identified the cause and are working toward a resolution.

INVESTIGATING over 1 year ago - at 08/02/2024 02:12PM

Teams are currently investigating a reporting delay within the Stax Pay and Stax Connect platforms. We will continue to provide updates.

Latest Stax Payments outages

Scheduled Payments - 11 days ago
Payment Service Disruption - about 1 month ago
Service Disruption - about 1 month ago
Data Export Degradation - about 2 months ago

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