Outage in Stax Payments

Service Disruption

Resolved Minor
September 11, 2025 - Started 5 days ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating a service disruption with our Stax Pay Platform. Teams are working to identify the root cause and implement a solution.
Components affected
Stax Payments Web Applications
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 09/11/2025 08:24PM

This incident has been resolved.

MONITORING 5 days ago - at 09/11/2025 04:18PM

A fix has been implemented, and we are monitoring the results.

IDENTIFIED 5 days ago - at 09/11/2025 01:45PM

We have identified the issue and are currently working on a resolution. We will continue to provide updates.

INVESTIGATING 5 days ago - at 09/11/2025 12:47PM

We are currently investigating a service disruption with our Stax Pay Platform. Teams are working to identify the root cause and implement a solution.

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