Outage in Stax Payments

Service Disruption

Resolved Minor
September 26, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating a service disruption with payment acceptance. Teams are working to identify the root cause and implement a solution.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/26/2025 11:11PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 09/26/2025 09:50PM

We are aware that a technology outage is affecting our ability to process and accept payments.

Teams are working to identify the root cause and implement a solution.

INVESTIGATING about 1 month ago - at 09/26/2025 09:40PM

We are currently investigating a service disruption with payment acceptance. Teams are working to identify the root cause and implement a solution.

Latest Stax Payments outages

Scheduled Payments - 10 days ago
Payment Service Disruption - about 1 month ago
Data Export Degradation - about 2 months ago
Service Disruption - about 2 months ago

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