Outage in Stax Payments
Stax Pay and Stax Connect Service Issue
Resolved MajorIncident Report
We have been made aware that Cloudflare is experiencing a global outage which is impacting the Stax Pay and Stax Connect platform. Teams are actively working on the issue.
Components affected
Stax Payments Web Applications Stax Payments Analytics and Reporting Stax Payments Scheduled Payments Stax Payments Stax APINeed to monitor Stax Payments outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 11/18/2025 06:00PM
This incident has been resolved.
MONITORING
2 months ago - at 11/18/2025 02:41PM
We are seeing some signs of recovery for impacted systems. We will continue to monitor the situation closely.
INVESTIGATING
2 months ago - at 11/18/2025 02:07PM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 11/18/2025 01:57PM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 11/18/2025 01:54PM
We have been made aware that Cloudflare is experiencing a global outage which is impacting the Stax Pay and Stax Connect platform. Teams are actively working on the issue.
Latest Stax Payments outages
Outbound SMS Degradation - about 2 months ago
Payment Service Disruption - 3 months ago
Payment Service Disruption - 3 months ago
Scheduled Payments - 3 months ago
Payment Service Disruption - 4 months ago
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