Outage in Stayntouch
Rover Degradation on October 1, 2020 from 11:10am to 12:40pm EDT
Resolved MinorIncident Report
On October 1 at 11:10am EDT, some users across our multiple instances reported that they were unable to log in to the Rover web application, while others were in the system. Our team identified that the issue was related to an incompatible encryption component in our infrastructure. The fix was deployed and confirmed as fixed at 12:40pm EDT. Other services were unaffected.
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Latest Updates ( sorted recent to last )
RESOLVED
over 5 years ago - at 10/08/2020 10:06PM
On October 1 at 11:10am EDT, some users across our multiple instances reported that they were unable to log in to the Rover web application, while others were in the system. Our team identified that the issue was related to an incompatible encryption component in our infrastructure. The fix was deployed and confirmed as fixed at 12:40pm EDT. Other services were unaffected.
Latest Stayntouch outages
[RESOLVED] Login Failure on pms.us.stayntouch.com - over 1 year ago
StayNTouch Cloud PMS Outage - over 4 years ago
Performance degradation and intermittent access issue - about 6 years ago
Performance degradation - integration including reservations - over 6 years ago
Rover performance degraded - over 6 years ago
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