Increased error rates with AWS

We are currently investigating this incident and will update shortly.

We have confirmed our cloud provider is having ongoing issues, and we are continuing to monitor the situation.

Realtime eligibility checks are operating normally, but we are still encountering some delays as we clear backlogs.

We’re seeing a gradual restoration of services and are continuing to monitor closely.

While our APIs and web application have fully recovered, we are still encountering delays clearing our backlogs, and we are continuing to monitor the situation.

This incident has been resolved.

We are seeing another small increase in error rates, we are investigating.

We are continuing to monitor the situation and work with AWS for a resolution.

We are continuing to monitor ongoing error rates affecting AWS traffic, most systems are operational but are affected by intermittent failures.

While our APIs and web application have fully recovered, we are still encountering delays clearing our backlogs, and we are continuing to monitor the situation.