Outage in StellarExpert
Corrupted database state after Whisk incident
Resolved MajorIncident Report
As a result of ledger state changes in the Stellar protocol 24 rolled out on the Mainnet at 17:00 UTC 2025-10-22, our ingestion engine incorrectly processed ledger state updates. This resulted in the corrupted database state for a number of ledger entries (accounts, trustlines, contracts). Unfortunately, we didn't have time to test the Stellar Core upgrade given the emergency deployment timeline.
Our team assesses remediation options. Likely, the process of complete service recovery will take several days. In the meantime, our services will be available, but the database state is inconsistent. It means that some transactions may be missing, account may show incorrect balances, DEX information might be incorrect.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/29/2025 03:33AM
New cluster is fully synced with the ledger, all services are operational.
IDENTIFIED
4 months ago - at 12/29/2025 03:31AM
We are continuing to work on a fix for this issue.
IDENTIFIED
6 months ago - at 10/22/2025 05:50PM
As a result of ledger state changes in the Stellar protocol 24 rolled out on the Mainnet at 17:00 UTC 2025-10-22, our ingestion engine incorrectly processed ledger state updates. This resulted in the corrupted database state for a number of ledger entries (accounts, trustlines, contracts). Unfortunately, we didn't have time to test the Stellar Core upgrade given the emergency deployment timeline.
Our team assesses remediation options. Likely, the process of complete service recovery will take several days. In the meantime, our services will be available, but the database state is inconsistent. It means that some transactions may be missing, account may show incorrect balances, DEX information might be incorrect.
Latest StellarExpert outages
Testnet ingestion halted - 9 months ago
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