Outage in Stellate

Issues with GraphQL Metrics ingesting new data

Resolved Major
August 29, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

Need to monitor Stellate outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Stellate, and never miss an outage again.
Start Free Trial

Outage Details

We are currently looking into an issue with our GraphQL Metrics systems, which prevents new data to show up on the dashboard. All other systems are working as expected and our GraphQL Edge Caching and GraphQL Rate Limiting systems are not affected.
Components affected
Stellate GraphQL Metrics
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/29/2024 10:34AM

This issue has been resolved. We'll continue monitoring all services, but we don't expect any further issues.

MONITORING 4 months ago - at 08/29/2024 10:13AM

We are seeing signs of recovery, and new data is again being ingested into our GraphQL Metrics systems. We are monitoring all systems and are in touch with our infrastructure provider for further updates. Please note that the GraphQL Metrics system might lag behind near real-time for a while as queued updates get processed.

IDENTIFIED 4 months ago - at 08/29/2024 09:47AM

The issue has been identified as an issue with one of our infrastructure providers. and their ClickPipes service. They have opened an investigation and updated their status page at https://status.clickhouse.com/incidents/f6j8dfnyy6dn

INVESTIGATING 4 months ago - at 08/29/2024 09:10AM

We are currently looking into an issue with our GraphQL Metrics systems, which prevents new data to show up on the dashboard. All other systems are working as expected and our GraphQL Edge Caching and GraphQL Rate Limiting systems are not affected.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime