Outage in Stellate

Dashboard API Experiencing Issues

Resolved Minor

January 07, 2025 - Started about 1 year ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Dashboard User API

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/08/2025 11:00AM

This incident has been resolved.

MONITORING about 1 year ago - at 01/07/2025 03:48PM

We have applied new database indexes that should improve performance. We are still working on rolling out a production deployment to include additional API improvements.

IDENTIFIED about 1 year ago - at 01/07/2025 02:49PM

We have identified potential optimizations and are in the process of testing them to ensure their effectiveness. While the main degradation has calmed down, we’re taking precautionary steps to apply patches and ensure the system's stability and safety moving forward.

IDENTIFIED about 1 year ago - at 01/07/2025 01:44PM

We are currently experiencing database performance issues and are actively working on updates to resolve the situation. Our team is implementing changes to restore normal service as quickly as possible. We will continue to provide updates as we progress.

INVESTIGATING about 1 year ago - at 01/07/2025 11:19AM

We are currently investigating this issue.

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