Outage in STMath

Some learners are unable to log in

Resolved Minor

February 09, 2023 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

STMath ST Math - play.stmath.com Staff Experience STMath ST Math - play.stmath.com Learner Experience

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 02/09/2023 05:59PM

Root cause determined and resolved. All users should now be able to log in as usual.

INVESTIGATING almost 3 years ago - at 02/09/2023 04:55PM

We have diagnosed the issue and are working on a solution. Some OneRoster user accounts got deactivated and will be reactivated as quickly as possible.

INVESTIGATING almost 3 years ago - at 02/09/2023 04:22PM

We are currently investigating this issue.

Latest STMath outages

ST Math High Level of Errors - about 1 year ago

ST Math Classlink SSO Login Experiencing Issues with Some Users - over 1 year ago

Curriculum Errors - almost 2 years ago

ST Math Experiencing a Degradation of Service - about 2 years ago

ST Math Experiencing a Degradation of Service - over 2 years ago

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