Outage in StoreFeeder

Ongoing Cloudflare Issue Affecting Connectivity and Support

Resolved Minor
December 05, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Customers, We are currently aware of a wider Cloudflare outage that is affecting connectivity across a number of online services globally. As Cloudflare sits between users and many web-based platforms, this incident may cause intermittent access issues, slow loading, or temporary connection failures when attempting to reach StoreFeeder or related services. At this stage, StoreFeeder itself remains operational, but some customers may experience difficulties accessing parts of the system or external services integrated with StoreFeeder. There is no need to contact us about this issue as we are actively monitoring the situation and will continue to track Cloudflare’s updates. Unfortunately, this is an external incident, and we must wait for Cloudflare to resolve the issue on their side. This issue is further impacting our support ticketing system causing us not to be able to take calls or live chats. Thank you for your patience and understanding while this global disruption is addressed. Kind regards, The StoreFeeder Team

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/05/2025 12:15PM

The incident looks to be resolved

IDENTIFIED about 1 month ago - at 12/05/2025 09:19AM

Dear Customers,

We are currently aware of a wider Cloudflare outage that is affecting connectivity across a number of online services globally. As Cloudflare sits between users and many web-based platforms, this incident may cause intermittent access issues, slow loading, or temporary connection failures when attempting to reach StoreFeeder or related services.

At this stage, StoreFeeder itself remains operational, but some customers may experience difficulties accessing parts of the system or external services integrated with StoreFeeder.

There is no need to contact us about this issue as we are actively monitoring the situation and will continue to track Cloudflare’s updates. Unfortunately, this is an external incident, and we must wait for Cloudflare to resolve the issue on their side.

This issue is further impacting our support ticketing system causing us not to be able to take calls or live chats.

Thank you for your patience and understanding while this global disruption is addressed.

Kind regards,
The StoreFeeder Team

Latest StoreFeeder outages

Issues logging in to SF - about 2 months ago
DPD Issue - 4 months ago
SF running slow - 6 months ago

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