Outage in StoreFeeder

Degraded Performance on Product and Order searches

Resolved Minor

April 27, 2026 - Started 19 days ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Customers, We are aware of a performance issue this morning that is affecting product and order searches. Our team is actively investigating and we will share updates as soon as more information becomes available. We appreciate your patience while we work to resolve this. There is no need to raise a support ticket for this issue at this time. Kind regards, StoreFeeder Support

Components affected

StoreFeeder Main System

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Latest Updates ( sorted recent to last )

RESOLVED 19 days ago - at 04/27/2026 09:44AM

We have identified and resolved the issue. Your experience using the search boxes for Orders and Products should now be back to normal.

Kind Regards,
StoreFeeder Support

INVESTIGATING 19 days ago - at 04/27/2026 09:11AM

UPDATE:

You can still use the Orders and Products grids for your searches. This issue only affects the search boxes on the top right and above the grids

INVESTIGATING 19 days ago - at 04/27/2026 08:54AM

Dear Customers,

We are aware of a performance issue this morning that is affecting product and order searches. Our team is actively investigating and we will share updates as soon as more information becomes available.

We appreciate your patience while we work to resolve this. There is no need to raise a support ticket for this issue at this time.

Kind regards,
StoreFeeder Support

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