Outage in Streak

Streak mail merge and email tracking not loading

Resolved Minor
September 12, 2022 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

Our team is currently investigating an issue affecting mail merge, email tracking, and boxed emails. We'll provide status updates once we have any additional information. Apologies for the inconvenience.
Components affected
Streak for Gmail (desktop)
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 09/12/2022 07:28PM

We are continuing to monitor any further issues. We're currently working on re-populating the email tracking folders under the Sent view.

MONITORING almost 2 years ago - at 09/12/2022 06:03PM

A fix has been implemented for the outstanding issues and we're currently monitoring the results. A refresh of your Gmail page will be required for the latest update to apply.

IDENTIFIED almost 2 years ago - at 09/12/2022 05:21PM

The mail merge loading issue has been resolved. Please refresh your Gmail page for the latest update to apply. We are still working on resolving the email tracking and boxed emails issues. We will provide another update once these two issues have been fixed.

IDENTIFIED almost 2 years ago - at 09/12/2022 04:34PM

The issue has been identified and a fix is being implemented. We will continue to provide status updates once a fix has been released. We appreciate your patience while we work on resolving this issue.

INVESTIGATING almost 2 years ago - at 09/12/2022 02:20PM

Our team is currently investigating an issue affecting mail merge, email tracking, and boxed emails. We'll provide status updates once we have any additional information. Apologies for the inconvenience.

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