Outage in Stream
Data retrieval issue in US-East
Resolved MinorIncident Report
Summary AI Generated
A data retrieval issue affecting the Chat API impacted a subset of customers in the US-East region for approximately 4.2 hours. Affected users experienced errors or empty results when retrieving messages from channels. The engineering team identified the root cause, restored the data, and resolved the incident.
We are aware of an issue affecting data retrieval for a subset of Chat customers located in the US-East region. Affected customers may see errors or empty results when retrieving messages from channels. Our engineering team is investigating.
Components affected
Stream Chat APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/05/2026 09:14PM
The incident has been resolved.
IDENTIFIED
1 day ago - at 08/05/2026 09:08PM
The issue has been identified, and our engineering team is working to restore the data to its original state.
INVESTIGATING
1 day ago - at 08/05/2026 05:05PM
We are aware of an issue affecting data retrieval for a subset of Chat customers located in the US-East region. Affected customers may see errors or empty results when retrieving messages from channels. Our engineering team is investigating.
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