Outage in Streamtime

Performance Issues

Resolved Minor

August 04, 2019 - Started over 6 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing widespread performance issues. Our engineering team are investigating and we hope to have a resolution shortly. Updates to come.

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Latest Updates ( sorted recent to last )

RESOLVED over 6 years ago - at 08/05/2019 02:14AM

Monitoring and tests have completed successfully. This issue is now resolved. Again, apologies for the disruption caused this morning. Our engineering team will conduct a review into the cause of the issue and make any necessary changes to avoid similar occurrences in future. Any questions/issues please get in touch via our in-app/website messaging function.

MONITORING over 6 years ago - at 08/05/2019 12:40AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 6 years ago - at 08/05/2019 12:20AM

Our engineering team have identified the cause of the problem and are working on a resolution to the issue.

INVESTIGATING over 6 years ago - at 08/05/2019 12:00AM

Investigation continues and is focused on the Apache server. We hope to confirm shortly and of course work on a resolution. Apologies for the disruption 🙏

INVESTIGATING over 6 years ago - at 08/04/2019 11:29PM

We are currently experiencing widespread performance issues. Our engineering team are investigating and we hope to have a resolution shortly. Updates to come.

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