Outage in Stripe

Elevated PromptPay Errors

Resolved Minor
March 22, 2025 - Started 12 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are seeing elevated errors on PromptPay payments. No issues have been identified with Stripe systems at this time. Our engineers will continue to monitor the issue with PromptPay.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 03/23/2025 12:13AM

From 19:10 - 23:40 UTC March 22nd, we saw elevated errors on PromptPay payments as a result of an external issue. This is now resolved.

INVESTIGATING 12 days ago - at 03/22/2025 10:09PM

We are seeing elevated errors on PromptPay payments. No issues have been identified with Stripe systems at this time. Our engineers will continue to monitor the issue with PromptPay.

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