Outage in Stripe
SMS delivery issues in the US
Resolved MinorIncident Report
Summary AI Generated
Stripe experienced SMS delivery issues in the US for 2.9 hours, preventing users from receiving 2-factor authentication codes for dashboard access and OTP codes for Link and Express services. Alternative authentication methods like security keys and authenticator apps remained functional during the outage. The SMS delivery problems were fully resolved after affecting multiple Stripe services including Dashboard, Link, Issuing, and Express.
We're currently experiencing SMS delivery issues in the US, affecting 2-Factor authentication for dashboard users as well as the OTP code for Link and Express users. We'll post an update as soon as we have it.
Components affected
Stripe core componentsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 04/18/2026 06:42AM
From 01:35 - 05:20 UTC, we saw elevated errors with SMS delivery in the US. This is now resolved.
IDENTIFIED
22 days ago - at 04/18/2026 04:40AM
Since 01:35 UTC, we’ve been experiencing US SMS delivery issues affecting 2FA and OTP codes for Dashboard, Link, Issuing, and Express users. Non-SMS 2FA methods (security keys, authenticator apps) still work. We’re actively monitoring and will update when resolved.
INVESTIGATING
22 days ago - at 04/18/2026 03:48AM
We're currently experiencing SMS delivery issues in the US, affecting 2-Factor authentication for dashboard users as well as the OTP code for Link and Express users. We'll post an update as soon as we have it.
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