Stripe experienced elevated error rates and response times for Cartes Bancaires payments due to an issuer-side degradation that began at 07:23 UTC on June 4th. The incident affected Stripe's acquirers and payment methods components and likely impacted multiple payment processors beyond Stripe's infrastructure. The issue was resolved after 9.1 hours at 13:51 UTC on June 5th.
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Between 07:23 UTC on June 4th and 13:51 UTC on June 5th, we saw elevated error rates and response times with some Cartes Bancaires payments. This is now resolved.
We are continuing to see elevated error rates and response times with some Cartes Bancaires payments due to an issuer-side degradation starting 07:23 UTC June 4th. We are actively monitoring and will provide a further update as more information becomes available.
We’re currently seeing elevated error rates and response times with some Cartes Bancaires payments due to an issuer-side degradation starting 07:23 UTC June 4th. We believe this outage is outside of Stripe's infrastructure. This is likely impacting a number of payment processors. We’re continuing to monitor and will post further updates.
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