Stripe experienced elevated processing errors on Bancontact payments from 21:00 on August 16 to 01:50 on August 17 UTC (approximately 5 hours), caused by an issue external to Stripe's infrastructure. The incident affected the acquirers and payment methods component, resulting in failed or degraded Bancontact transactions. The issue was fully resolved by 01:50 UTC on August 17.
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From 21:00 on Aug 16 to 01:50 on Aug 17 UTC, some Bancontact payments experienced elevated processing errors. This issue has now been resolved.
We continue seeing elevated errors on Bancontact payments. We've identified the cause as external to the Stripe infrastructure. We will continue to monitor and will post an update as soon as possible.
We're currently investigating elevated errors on Bancontact payments. We'll post an update soon.
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