Outage in Stripe
Elevated Interac errors
Resolved MinorIncident Report
Summary AI Generated
Stripe experienced elevated error rates and increased response times for Interac in-person payments in Canada starting at 03:46 UTC, lasting approximately 11 hours. The disruption was linked to maintenance on Interac's side, with some recovery observed at 04:50 UTC but intermittent errors continuing until maintenance concluded. The issue was fully resolved at 15:49 UTC following the completion of Interac's maintenance.
Since 03:46 UTC, we’ve observed elevated error rates and increased response times with Interac payments, affecting in-person transactions in Canada. We have reached out to Interac and will share updates as soon as they are available.
Components affected
Stripe Acquirers and payment methodsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 09/13/2026 03:49PM
The maintenance at Interac has concluded successfully. We’ve observed reduced error rates and improved response times with Interac payments in Canada. The issue is now resolved.
MONITORING
1 day ago - at 09/13/2026 05:17AM
We have observed recovery since 04:50 UTC but have been advised by Interac that ongoing maintenance will occur until 15:00 UTC. During this period, there may be intermittent errors and increased response times with Interac payments. We are monitoring closely and will share updates as soon as they are available.
INVESTIGATING
1 day ago - at 09/13/2026 04:45AM
Since 03:46 UTC, we’ve observed elevated error rates and increased response times with Interac payments, affecting in-person transactions in Canada. We have reached out to Interac and will share updates as soon as they are available.
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