Outage in Stripo

Issue with Exporting Email Templates to OFT Files (Outlook App for Windows)

Resolved Major
August 21, 2024 - Started about 1 year ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently experiencing an issue affecting the export of email templates to OFT files for the Outlook app on Windows. This issue began at 18:00 UTC time on August 20, 2024. Our team is actively working on a fix, and we will provide updates as soon as more information is available.
Components affected
Stripo Export Service
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/21/2024 05:48PM

The issue affecting the export of email templates to OFT files for the Outlook app on Windows has been resolved. The problem started at 18:00 UTC on August 20, 2024, and has been fully addressed as of 13:01 UTC time. All functionalities are now operating normally.

We apologize for the disruption and appreciate your patience while we worked to resolve this issue.

If you experience any further issues, please contact our support team.

INVESTIGATING about 1 year ago - at 08/21/2024 08:53AM

We are currently experiencing an issue affecting the export of email templates to OFT files for the Outlook app on Windows. This issue began at 18:00 UTC time on August 20, 2024. Our team is actively working on a fix, and we will provide updates as soon as more information is available.

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