Outage in Stripo

Stripo Account Service Disruption

Resolved Minor
September 13, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

Need to monitor Stripo outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Stripo, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing a service disruption that may impact the login process and exporting functionalities. Our team has identified an unusual high load on our database and is actively investigating the root cause of this issue. We are working diligently to resolve the problem as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as more information becomes available. Thank you for your understanding.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/13/2024 08:48AM

The service disruption affecting the login process and exporting functionalities has been resolved. The issue was caused by a failure in our email processing service, triggered by excessively large emails being processed simultaneously.

Our team has implemented the necessary fixes to prevent this from happening in the future. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience and understanding during this time.

If you continue to experience any issues, please contact our support team.

INVESTIGATING 3 months ago - at 09/13/2024 08:04AM

We are currently experiencing a service disruption that may impact the login process and exporting functionalities. Our team has identified an unusual high load on our database and is actively investigating the root cause of this issue. We are working diligently to resolve the problem as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as more information becomes available.

Thank you for your understanding.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime