Outage in Studentnet
Login performance degradation
Resolved MinorIncident Report
We are investigating a back end performance issue affecting login spead and failed login attempts.
Components affected
Studentnet Cloudwork SmartID - Authentication SSONeed to monitor Studentnet outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 08/04/2025 12:39AM
Immediate incident has been resolved. Longer term investigation is underway to avert any future occurrence. A PIR will be issued upon completion of investigation.
Please report any login problems immediately to (02) 9281 1626.
MONITORING
3 months ago - at 08/03/2025 11:46PM
Corrective action has been taken. This appears to have alleviated the immediate issue. Further investigation is underway for a permanent solution.
Please report any failed logins to (02) 9281 1626.
INVESTIGATING
3 months ago - at 08/03/2025 11:30PM
We are investigating a back end performance issue affecting login spead and failed login attempts.
Latest Studentnet outages
AWS EC2 issues - 3 months ago
404 errors on login - about 1 year ago
Authenticator based MFA not receiving notification - about 1 year ago
Facebook re-evaluating sign on workflows from Cloudwork - about 1 year ago
Phone system upgrade - over 1 year ago
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