Outage in Stytch

Elevated error rate in API

Resolved Minor
November 18, 2025 - Started about 2 months ago - Lasted about 6 hours

Incident Report

We are currently investigating an increase in 5XX errors in the Stytch API due to impact from an upstream provider outage.
Components affected
Stytch API

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Latest Updates ( sorted recent to last )
INVESTIGATING about 2 months ago - at 11/18/2025 11:59AM

We are currently investigating an increase in 5XX errors in the Stytch API due to impact from an upstream provider outage.

MONITORING about 2 months ago - at 11/18/2025 05:14PM

We are continuing to monitor as API error rates recover. Customers may receive errors authenticating in certain regions.

MONITORING about 2 months ago - at 11/18/2025 12:21PM

Services are recovering in the upstream provider; customers may continue to observe higher-than-normal error rates in the Stytch API in the meantime.

Latest Stytch outages

Increased 5xx errors latency across API - 20 days ago
Increased 4XX and 5XX errors with Connected Apps - 20 days ago
Elevated error rates for SAML SSO flow - 23 days ago
SAML SSO requests failing - 3 months ago
Elevated SMS OTP errors/ delays - 3 months ago

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