Outage in Subbly
Renewals not processing
Resolved MinorIncident Report
We're currently experiencing some intermittent problems with some customer's renewals. Renewals are currently not processing while we investigate the issue.
Components affected
Subbly Billing Engine
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 05/13/2022 02:23PM
Issue has been identified and fix has been put in place. We're monitoring the behavior and renewals are intentionally still paused. We can expect everything to go back to normal in 1-2 hours.
INVESTIGATING
over 3 years ago - at 05/13/2022 01:51PM
We're currently experiencing some intermittent problems with some customer's renewals. Renewals are currently not processing while we investigate the issue.
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