Outage in Subbly

Issues fetching product data for new AI site builds.

Resolved Minor

February 05, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating API synchronization issues affecting AI site builds. Impact includes unavailable checkouts, missing product metadata/bundles, and related logic failures.

Need to monitor Subbly outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/05/2026 02:39PM

Fix was deployed, system is fully operational.

IDENTIFIED about 1 month ago - at 02/05/2026 01:38PM

Problem with the API identified. Working on a fix.

INVESTIGATING about 1 month ago - at 02/05/2026 01:32PM

We are investigating API synchronization issues affecting AI site builds. Impact includes unavailable checkouts, missing product metadata/bundles, and related logic failures.

Latest Subbly outages

Legacy website builder access temporarily disabled - 7 days ago

Legacy website builder currently inaccessible - 8 days ago

API Outage Affecting Checkout and Builder Pages - 13 days ago

Checkouts degraded due to a recent update - 14 days ago

Agent Builder Chat – Incident Investigation - 27 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook