Outage in Subbly
Issues fetching product data for new AI site builds.
Resolved MinorIncident Report
We are investigating API synchronization issues affecting AI site builds. Impact includes unavailable checkouts, missing product metadata/bundles, and related logic failures.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/05/2026 02:39PM
Fix was deployed, system is fully operational.
IDENTIFIED
3 months ago - at 02/05/2026 01:38PM
Problem with the API identified. Working on a fix.
INVESTIGATING
3 months ago - at 02/05/2026 01:32PM
We are investigating API synchronization issues affecting AI site builds. Impact includes unavailable checkouts, missing product metadata/bundles, and related logic failures.
Latest Subbly outages
AI Builder preview and chat degraded performance - about 1 month ago
Legacy website builder access temporarily disabled - about 2 months ago
Legacy website builder currently inaccessible - about 2 months ago
API Outage Affecting Checkout and Builder Pages - about 2 months ago
Checkouts degraded due to a recent update - about 2 months ago
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