Outage in Subbly

Issues fetching product data for new AI site builds.

Resolved Minor

February 05, 2026 - Started 19 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating API synchronization issues affecting AI site builds. Impact includes unavailable checkouts, missing product metadata/bundles, and related logic failures.

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Latest Updates ( sorted recent to last )

RESOLVED 19 days ago - at 02/05/2026 02:39PM

Fix was deployed, system is fully operational.

IDENTIFIED 19 days ago - at 02/05/2026 01:38PM

Problem with the API identified. Working on a fix.

INVESTIGATING 19 days ago - at 02/05/2026 01:32PM

We are investigating API synchronization issues affecting AI site builds. Impact includes unavailable checkouts, missing product metadata/bundles, and related logic failures.

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