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Outage in Subbly

Checkouts are currently disabled.

Resolved Major
August 10, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

We've temporarily disabled the checkouts to avoid double charges. The team is working on the fix.
Components affected
Subbly Checkout

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 08/10/2026 02:36PM

Incident has been resolved and the system is fully operational. Check the postmortem for additional information.

MONITORING 4 days ago - at 08/10/2026 02:14PM

We've identified the root cause and deployed a fix. Checkouts are fully operational again. We're keeping this incident open while we monitor checkout behavior and assess the impact on orders placed during the disruption. We'll post a final update once monitoring confirms stability.

IDENTIFIED 4 days ago - at 08/10/2026 01:53PM

We've temporarily disabled the checkouts to avoid double charges. The team is working on the fix.

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