Outage in Subsplash

When processing files using Pulpit AI, some may remain in the “Processing” state longer than expected

Resolved Minor
March 31, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 04/01/2025 06:52PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/01/2025 12:59PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 03/31/2025 08:05PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 03/31/2025 07:08PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 03/31/2025 05:34PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 03/31/2025 04:44PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 03/31/2025 04:11PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/31/2025 03:54PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/31/2025 03:33PM

We are currently investigating this issue.

Latest Subsplash outages

Dashboard login returning error message - about 2 months ago
On-Demand Media Transcoding is Failing at a Higher Rate - about 2 months ago
"Something went wrong" error messages across multiple Subsplash features - about 2 months ago
Clients Redirected to a Pricing Page After Selecting "Live" in the Dashboard Menu - 3 months ago
Simulated Live Streams Disconnecting - 3 months ago

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